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FloziSurvey – Post-Purchase Survey
Post-purchase surveys for Shopify

Find out
where your customers
really come from

Ask customers right after checkout: "How did you hear about us?", NPS, satisfaction or free text. FloziSurvey ties every answer to the order and shows which channels actually drive revenue.

Install free on the Shopify App Store How it works
Free plan
up to 50 orders per month
EU hosting
Frankfurt
5 question types
incl. NPS and free text
FloziSurvey dashboard with active survey, total responses and completion rate
Why it matters

Post-purchase attribution fills the gaps your tracking leaves

Cookie banners, ad blockers and iOS privacy features mean that analytics tools miss a growing share of where customers really come from. Word of mouth, podcasts or a friend's Instagram story never show up in a UTM report.

A short survey on the thank-you page asks the one person who knows: the customer. Because the answer is linked to the order, you see revenue per channel, how first-time buyers differ from repeat customers and where the checkout experience falls short.

FloziSurvey is built to be privacy-friendly from the start: hosted in Frankfurt, with data minimisation and automatic retention periods.

  • Zero-party data straight from your customers
  • Revenue and customer value per marketing channel
  • Works alongside your existing analytics
  • GDPR-ready, hosted in the EU
Features

Everything you need to learn from every order

Ready-made templates, smart targeting and integrations with the tools you already use.

Thank-you page survey

Multiple choice, NPS, star rating, free text and yes/no questions, with ready-made templates.

Attribution and revenue

Revenue per answer, multi-touch attribution and customer value per marketing channel.

Targeting

Show surveys by order value, country or to first-time buyers only. Reorder options by drag and drop.

Integrations

Send responses to Klaviyo, Google Sheets, webhooks or n8n, or use the API and MCP for AI assistants.

Analytics and CSV export

See responses and completion rates at a glance and export everything as CSV.

GDPR by design

EU hosting, data minimisation and automatic retention. App available in English and German.
Setup

Live in a few minutes

01

Install the app

One click from the Shopify App Store
02

Pick a template

Choose a question and add the block to your thank-you page.
03

Learn from every order

Answers appear in your dashboard
Screenshots

A look inside the app

Survey responses linked to orders in FloziSurvey
FloziSurvey integrations with Klaviyo
Pricing

Start free, upgrade when you grow

Free

$0 / month
Up to 50 orders per month
  • Thank-you page survey
  • All question types and templates
  • Attribution and analytics
  • CSV export
  • Klaviyo, Google Sheets, webhooks
  • API and MCP

Pro

$12 / month
Unlimited orders
  • Everything in Free
  • No order limit
  • Surveys never pause
  • Priority support

Billed through Shopify in USD every 30 days. Cancel anytime.

FAQ

Frequently asked questions

Where does the survey appear?
On the Shopify thank-you page, right after checkout, when customers are most willing to answer. It is added as an app block, no code required.
What happens when I reach 50 orders on the free plan?
The survey pauses for the rest of the month. Upgrade to Pro for unlimited orders so your survey never pauses.
Is FloziSurvey GDPR compliant?
FloziSurvey is hosted in Frankfurt, collects only what the survey needs and deletes data automatically after the retention period.
Can I send responses to other tools?
Yes. FloziSurvey connects to Klaviyo, Google Sheets, webhooks and n8n, and offers an API and MCP access for AI assistants.
Which languages are supported?
The app is available in English and German.

Start asking your customers today

Install in minutes and see your first answers with the next order. Free up to 50 orders per month.

Install free on the Shopify App Store service@flozify.com
FloziSurvey – Post-Purchase Survey – Shopify App Store Documentation App privacy policy

Built by Flozify GmbH in Kämpfelbach, Germany. Hosted in the EU.